Kindly Notice: this S10 is Global Version, Support Single SIM
A: standard: phone with full accessories
B: add wireless charger: phone with full accessories + wireless charger
C: add charger and 64GB: phone with full accessories + wireless charger+64GB SD card
D: add charger and 128GB: phone with full accessories + wireless charger+128GB SD card
E: add charger and 256G: phone with full accessories + wireless charger+256GB SD card
Before order, pls read it carefully, thank you very much!!
1. PHONE INFO is an app which download from play store, it is not Samsung official app, so, some results like “battery charged cycles”, “Color” etc are not correct, we DO NOT accept dispute because of PHONE INFO results.
1.The phone supports IP68, but sorry,samsung official said the waterproof is very limited, there have many strict conditions when you using, and i suggest you not put the phone in water, because if the phone get water inside, there is no warranty anymore, and we don’t accept dispute because of IP68 or waterproof.
if you mind that, if you mind that, pls don’t order! Thanks!
1* original Samsung galaxy S10 mobile phone
1* manual book
1* data cable
1* OTG adaptor
1 x Cover Case,
1 x Scrren protective film
1 x UK/AU/EU Adaptor
Q: who pay for the custom tax? — important
A: If the parcel is strict inspected by custom, You still need to pay tax to clear custom. We won`t bear any customs tax. If you need any help during clearance, please contact us for free, we will provide all necessary document to help you clear custom. and you have special requests after place order, pls leave message to me , we will try my best to help you 🙂
Q: what’s the DHL remote fee? — important
A: After buyer choose DHL shipping way, we will check your address, if your address belongs to remote area according to dhl system,buyer is requested to pay extra cost for remote area cost. pls know that this remote cost is charged by DHL, not our seller, pls understand. if you agree pay for the remote fee, pls click this link:
if you not agree pay for the remote fee, pls change your address or city (which not belongs to remote area), then i will help you to inform our DHL ship to new address. thank you!
if you want to check your city name on DHL site, pls click here:
Q: what frenqency the phone support?
A: in our specification,you can find the frequency which the model support, and you need to know your own operator’s frequency. Only both frequency match, you can use the phone properly, you can visit web to check your operator.
Q: what kind charger inside the parcel?
A: Most phone will have original China type charger(same as USA),we will provide suitable adaptor, which should be applicable in your country, according to our knowledge
Q: How to leave feedback?
A: If you are satisfy with us and our product, please give 5 stars and leave good review , we will offer some discount or gifts for your new order. and promise extra half a year warranty.
If you have any problem with product,delivery,service, etc, please contact us in time, we will response in 24 hours, please not open dispute directly. thank you!
Q: how long the warranty?
A: we offer 1 year warranty (not include the screen broken by buyer themselves), if you leave us 5 stars and positive feedback within 3 days after you got parcel, we add 6 months warranty;leave us 5 stars and positive feedback within 1 week, we add 3 moths warranty!
Q: How to sign the parcel?
A: pls check the parcel face to face inspection, and make a vedio when you open the parcel. check all is fine, then sign the parcel. if you met any trouble, pls contact me in time before open dispute, we will respond within 24 hours and try our best to help you to solve it better.
Due to the price is changes everyday in our market, so we will not refund the price difference. pls understand, thank you!